We offer fast and comprehensive online technical support for all our products.
Our technical support page contains up-to-date and detailed answers to the questions our users most frequently ask about our products.
This section allows users to easily access the information they need, and is also included in the Q&A section on the relevant product pages. You can reach us directly for solutions specific to your business and technical support needs.
Every question is important to us; because we care about bringing you together with the right information as quickly as possible
The test card procedure includes an approximately 10-minute preliminary reaction followed by an approximately 3-minute color reaction. Including sample preparation and application steps, the total test time for a single sample is approximately 18 minutes. This allows the result to be evaluated in a much shorter time than conventional laboratory analysis.